Purchasing Tips

Take the stress out of the buying process

We know that getting tickets to Telluride Blues & Brews Festival can be difficult and frustrating. After this past year, we went back to our fans to get your thoughts on how to improve the experience. Thanks to your valuable feedback, we are pleased to offer some insight to help ensure you are prepared when tickets become available. We hope this helps to take some of the pressure out of the purchasing process.

  • It's best to go directly to our Front Gate Tickets Page to purchase tickets. Each ticket buyer will need a user profile with Front Gate Tickets in order to purchase tickets. Click “Sign In” in the menu bar up top to create a profile using your name and email or you can connect your Facebook account.

  • Go directly to our Front Gate Tickets Page prior to 10 am MT on Friday, March 1, you will need to refresh the page to expose the available tickets once the on-sale time is triggered.

  • Act fast! Once you add your tickets to the cart, you will have 8 minutes to complete your purchase. To prevent yourself from running out of time, look at the ticket options ahead of the on sale.

  • Tickets are not sold out until they explicitly say “sold out”. If tickets are listed as “unavailable”, it means they are all in shopping carts. Note that not all tickets in shopping carts become successful purchases. Due to credit card declines or time-out limits, tickets often become available after they’ve been carted. If a ticket is unavailable, try refreshing your browser to get a second chance to get the tickets in your shopping cart.

  • There is a strict ticket limit per household per day. Folks who exceed ticket limits may not be able to purchase or may have any or all of their orders and tickets cancelled without notice. VIP Passes are limited to 4 per purchase. GA Passes are limited to 10 per purchase. Single-Day Passes are limited to 6 per purchase.

  • Don’t be fooled by scalpers! Only purchase Telluride Blues & Brews Festival tickets from the official Telluride Blues & Brews Festival ticketing page. If you purchase from another source, you risk purchasing a counterfeit or invalid ticket. Telluride Blues & Brews Festival cannot guarantee tickets purchased from unofficial sources like unauthorized 3rd party re-sellers (individuals or brokers).

  • Before the on-sale date, be sure to check out all our FAQs. If you have a general question about your order before or after purchase, contact info@tellurideblues.com. Please remember the demand will be high, and we will get to your questions as soon as possible.

Best of luck and thank you for your continued support!


RFID Wristbands

New for 2019! To enhance the festival experience, we are upgrading our ticketing system to RFID (Radio Frequency Identification) wristbands. This improved system will allow attendees to skip the lines at the box office, minimize the amount of wristbands needed, enjoy the elevated comfort of the soft cloth wristband material and streamline movement between each area of the festival.

After making a ticket purchase, each buyer will be shipped a high security wristband with a uniquely coded RFID chip embedded inside. Each package shipped will include detailed instructions on the proper procedure for registering and using your wristband. It is important that you read these instructions and follow them exactly. Wristband activation ensures a smooth process when entering the festival each day and allows you to add emergency contact info to your wristband. All you need to do is enter your wristband ID number and contact info to activate!

Wristbands are non-transferable. One wristband per person. Each individual accessing the event must have their wristband registered and on the their wrist at all times. Every wristband will be scanned as you enter and exit the Festival, Blues Stage, and Festival Campground. Please wait until the day of the Festival to put your wristband on and leave it on throughout the entire weekend. Be careful! Wristbands will only tighten, not loosen. Festival attendees are allowed to come and go freely all weekend long while wearing their wristband; however, all wristbands must be scanned upon exit at the gate in order to re-enter that same day.

If you need help with any wristband issue at the Festival, you can stop by the Festival Box Office near the main entrance. If you need help with any wristband issue in advance of the Festival, please contact our ticket provider, Front Gate Tickets, by calling 888-512-7469.


New Lyte Exchange System

Telluride Blues & Brews Festival has teamed up with Lyte to give our attendees a safe way to get official tickets after tickets have sold out. This is a fan-to-fan exchange that eliminates the worries of purchasing a fraudulent ticket from a scalper, craigslist or third party like Stub Hub. All tickets are issued by our ticketing provider, Front Gate Tickets.

Bought tickets and can’t make it to the Festival?

Connect Lyte to your Front Gate Tickets account and easily return” your tickets. Get an instant offer – Lyte will buy your tickets back from you at a fair market offer price almost always more than face value. Get paid within 24 hours of the event - after accepting Lyte's offer, another fan will get your tickets.

How close to the event can I place a request to sell my ticket?

Return your ticket anytime before the event while the Lyte Exchange is open. The Lyte Exchange will close a few hours before doors open to the Festival.

I've placed a request to Return my ticket but didn't get an offer, how long should I expect to wait?

Look for an estimate of your wait time in your return confirmation email. The wait time depends on how many requests are made for tickets like yours. Wait times are usually much shorter closer to the event.

Learn more about the Lyte Exchange, click here. For FAQs about the Lyte Exchange, click here.


Wristband Policy

  • Wristbands will be mailed in advance of the festival. No hard tickets or Print Pass option will be available.

  • All sales are final – no refunds and no exchanges.

  • Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.

  • Wristbands must be worn securely on wrist and cannot be slipped on and off.

  • 3-Day Passes must be scanned upon exit at the gate in order to re-enter that same day.

  • Wristbands are non-transferable and non-exchangeable.

  • Do not remove between days, stretch or tamper with your wristband in any way or you will not be allowed entry.

  • Subsequent and/or multiple presentations of a counterfeited wristband are void and will be seized by Festival security staff.

  • If your wristband is removed by Festival security/event staff for any reason, it will not be replaced.

  • All ticketholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.

  • The festival takes place rain or shine.

  • There are absolutely no exceptions to this wristband policy.

Please note - there is a wristband replacement fee.


Wristband FAQs

Lost or Stolen Wristband . . .

If your wristband has been lost or stolen, please click here to contact our ticket provider, Front Gate Tickets, or call 888-512-7469 in advance of the festival.

How Do I Activate My Wristband? . . .

Instructions on setup will be included when you receive your wristband. We strongly encourage you to activate your wristband as it ensures that your wristband remains yours all weekend long.

Can I Mess With My Wristband? . . .

Do not remove your wristband between days. If wristbands are removed or tampered with whatsoever, they are void and will be confiscated. If wristbands are too loose and look like they can be slipped on and off, they will be confiscated.

Removing Your Wristband . . .

Once the festival concludes and you’re ready to remove your wristband, safely cut at the end where the cloth strap is sewn onto the clasp, so it will pull through easily without damaging the strap, the clasp, or your fingers! Remember to keep your wristband on during the event days. Do not remove your wristband until you plan to leave the festival for the final time. For questions on how to care for or appropriately wear/remove your wristband, please visit the Box Office near the Main Entrance to the Festival.

I Have a Question About Wristband Activation Not Answered Here. Who Can I Contact? . . .

Please click here to contact our ticket service provider, Front Gate Tickets, or call their friendly support team at 888-512-7469 Monday – Saturday, 9 am to 9 pm (CST).


General Ticketing Info & FAQs

When do tickets go on sale? . . .

Tickets for the 2019 Telluride Blues & Brews Festival go on sale Friday, March 1st at 10 am (MT).

Do festival tickets sell out? . . .

Yes, the festival does sell out, and we recommend buying your tickets in advance! All tickets go on sale March 1, 2019. Please be aware that VIP 3-Day, Campground Vehicle, Campground RV, and Glamping passes sell out within the first day of sale. We do not reserve tickets in advance. The suggested way to purchase festival tickets is online through our website here.

Can I exchange or return my ticket? . . .

All tickets are non-refundable and non-replaceable. Please keep them in a safe place!

Are kids free? . . .

Children 11 and under are free. However, children must be accompanied by an adult.

How do I find my tickets after purchasing? . . .

The easiest way to get your tickets is to find your email order confirmation; tickets are attached as a PDF file you can print. Please be sure check your junk or spam folders if you do not receive your tickets in your inbox. If you are not able to locate your order confirmation, you can always contact us at 970-728-8037 or send an email to info@tellurideblues.com

Where can I get tickets? . . .

Festival Passes for the 26th Annual Telluride Blues & Brews Festival will be available online here and also locally at Telluride Music (cash or check only), located at 333 West Colorado Ave. Single Day Passes go on sale Wednesday, May 29, 2019 at 10 am (MT).

Can you get tickets locally? . . .

Yes! Tickets are available locally at Telluride Music (cash or check only), located at 333 West Colorado Ave.

What do I do with my ticket when I get to the festival? . . .

Each ticket holder must be present when exchanging tickets for wristbands at the Festival Box Office. An individual will not be able to receive wristbands for other ticket holders not present. Please bring a Valid Photo I.D.

What are the box office hours of operation? . . .

The Festival Box Office is located at 300 E Pacific Street. The Festival Box Office is open during the week of the Festival, and the hours of operation are:

  • Wednesday: 12:00 pm - 5:00 pm
  • Thursday, Friday, Saturday: 9:00 am - 9:00 pm
  • Sunday: 9:00 am - 5:00 pm Exchange your tickets for wristbands (required for entrance) at the Festival Box Office. Avoid waiting in lines and exchange your tickets for wristbands earlier in the day.